MB New Age LT (“NewAge“) is committed to respecting and protecting personal data (“data“) and the privacy of individuals.
This privacy notice:
- explains how NewAge collects, uses and protects (processes) personal data;
- informs data subjects about how their personal data are processed and what rights each data subject has.
When processing personal data of data subjects, we comply with the General Data Protection Regulation (GDPR) of the European Union, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other directly applicable legal acts regulating the protection of personal data.
This Privacy Notice applies where an individual uses NewAge to carry out the sale and delivery of goods, and where they visit our websites.
1. Our contact details:
- Title: MB New Age LT
- Legal entity code: 307101503
- E-mail address: info@newage.lt
- Telephone number: +370 674 36181
- Address: M.K. Čiurlionio g. 103, Druskininkai
2. Why and how do you collect my personal data?
NewAge offers a wide range of goods and services. The information we collect about you depends on the goods or services you order and the information you provide to us when you order goods, services or register on our websites.
We collect data:
- provided by you, such as when you interact or have a legal relationship with NewAge, such as when you purchase goods, services or register for services, subscribe to newsletters or contact us to request information;
- that are generated when you use the services, for example when you make a phone call, send an email or visit our websites;
- from other sources, such as other service providers or publicly available registers, databases, websites (such as rekvizitai.lt), social accounts (Facebook, Instagram, LinkedIn, etc.).
2.1. BECAUSE WE SELL GOODS AND SERVICES ONLINE IN OUR E-SHOP
When you purchase goods and services from our online shop www.newage.lt, we will process the data necessary to enable you to purchase a ticket.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Entering into or performing a contract with you (Article 6(1)(b) GDPR) | Name, surname, email address, telephone number, purchase details, order number and IP | The data shall be kept for up to 2 years from the purchase of the goods (in the case of a gift voucher, subject to the validity and renewal period set out therein), unless there are grounds (e.g. for compliance with tax/financial obligations, etc.) for keeping the data for a longer period, up to a maximum retention period of 10 years | Yes. It is a requirement of the formation and performance of the contract. If you do not provide your details, we will not be able to transfer or deliver goods to you and/or provide our services to you |
2.2. BECAUSE WE DO MARKETING
2.2.1 Providing customers with information about our services
We send newsletters to individuals and provide information about the goods or services we sell to individuals who have previously purchased our goods or services and/or subscribed to our newsletters.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Consent (Article 6(1)(a) GDPR) | Name, surname, email address, telephone number | We keep the information for 3 years, unless you have previously expressed your unwillingness to receive information from us. | No |
2.2.2. Asking customers for their views on our products and services and communicating with potential customer representatives
We carry out customer surveys on the quality of our services, as well as communication with potential customers.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Legitimate interest in communicating with potential customers and asking existing customers for their opinion on the quality of our services (Article 6(1)(f) GDPR) | When we send surveys about the quality of goods and/or services: name, email address, telephone number, questionnaire to be completed during the call, answers marked on the questionnaire, comments When communicating with potential customer representatives: name, email address, phone number, job title, LinkedIn account information, other publicly available information about the person | Data stored for 1 | No |
2.2.3. Managing our social media accounts
When you take active steps on our social networking accounts (e.g. send a message, follow our profile, share our posts, etc.), we, as the administrators of these profiles, will process personal data about your actions.
When posting comments, messages or otherwise interacting with us on Facebook, LinkedIn or Instagram (www.facebook.com/ www.instagram.com/ www.linkedin.com), you must personally ensure that you are taking full advantage of the confidentiality safeguards.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Consent (Article 6(1)(a) GDPR | The account contains name, gender, country, city, photo, comments on the post, shares, reactions to the post, social media messages, their content, and other personal data that you provide | For detailed information on the data storage and processing by Facebook, LinkedIn and Instagram of the data you provide, please refer to the privacy policies of the respective platforms .[1] | No |
[1] https://www.facebook.com/privacy/explanation;
https://privacycenter.instagram.com/policy/version/5066055233450651/;
https://www.linkedin.com/legal/privacy-policy.
2.3. Because we enter into and execute sales, service and other contracts
When you provide goods or services to NewAge, or NewAge provides goods or services to you under a sales or service contract, or you enter into other contracts with NewAge, we will collect and process data about your identity, information necessary to make or receive payments, and any other data necessary to enter into and perform such contracts.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Entering into or performing a contract with you (Article 6(1)(b) GDPR) | Name, surname, personal identification number, address, individual activity certificate number, signature, contract, information about the contract, employer, services rendered or to be rendered, invoice, payments made, taxes withheld, any other information provided by you or to be provided by law | The data is stored for the duration of the contract with you and for 10 years after the end of the contract | Yes. It is a requirement of the formation and performance of the contract. If you do not provide the data, we will not be able to provide our services to you |
2.4. Because we perform administrative functions
2.4.1 We aim to respond to your enquiries
When you send us an enquiry by email or by telephone, we process your personal data relating to your enquiry by email or telephone.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Consent (Article 6(1)(a) GDPR) Legitimate interest in ensuring and assessing the quality of your service and telephone advice and the objectivity of the handling of requests and complaints. (Article 6(1)(f) GDPR) | Name, email, telephone number, address, enquiry, request or complaint, information relating to the enquiry, request or complaint made, other information provided by you independently; telephone call recording data recorded by our audio recording equipment when you make a call to our fixed helplines and advice lines | Email correspondence is kept for 5 years from the date of the request, telephone records for 3 months. | No |
2.4.2 We comply with the law and defend our legal rights
If you have entered into a contract with us, we will retain the data in accordance with the statutory limitation periods in order to protect our rights and legal interests should we need to do so. We need to keep some data to comply with legal requirements in accounting, archiving and other areas. On rare occasions, where you become involved in a legal process to which we are a party, we will use this data for the purposes of that legal process.
| Legal basis for processing personal data | Categories of personal data | Retention period for personal data | Whether the provision of personal data is compulsory |
| Legitimate interest in protecting our rights and legal interests (Article 6(1)(f) GDPR) | All personal data, communications, legal documents, pleadings, annexes, court documents, investigative information, information on convictions and criminal offences, other data provided, as specified above | 10 years after the end of the contractual relationship with you 3 (three) years from the date of entry into force of the court or authority’s decision or the date on which the legally binding decision is fully implemented | No |
3. Where do we collect information about you?
Most of the information we collect comes from you. Some of the information we collect from
- professional social networks (when communicating with representatives of potential clients (companies))
- from the company you represent (when you are involved in communications with our company)
- from the courts or other state, government and local authorities (where we are a party to judicial or other legal proceedings in which you are involved or where we need to comply with other legal requirements)
4. How do we protect your data
For the processing of your personal data, NewAge has implemented appropriate organisational and technical security measures to protect personal data against accidental or unlawful destruction, alteration, disclosure or any other unauthorised processing. NewAge’s security activities include, but are not limited to, the protection of personnel, information, IT infrastructure, as well as office buildings and technical facilities.
5. Who do we provide your data to
| Recipients or categories of recipients | If the data are intended for transfer to a third country or an international organisation: | |
| of the data recipient | Legal basis for data transfer | |
| Microsoft (work tools/software service provider) | USA | EU Standard Contractual Clauses |
| Facebook (Meta) (social networking service provider) | USA | EU Standard Contractual Clauses |
| LinkedIn (social networking service provider) | USA | EU Standard Contractual Clauses |
| Google Inc. (provider of work tools and other IT infrastructure services) | USA | EU Standard Contractual Clauses |
| Potential or actual purchasers of the Company’s business or part of it and their authorised advisers or representatives | – | EU Standard Contractual Clauses |
6. Do you use cookies or other identifiers?
To improve your experience on NewAge websites, we use cookies, which are small pieces of text information that are automatically generated when you browse the website and stored on your computer or other terminal device. The information collected by cookies enables us to provide you with a more user-friendly browsing experience, to provide you with attractive offers and to learn more about the behaviour of users of our websites, to analyse trends and to improve both the website and the service we provide to you, as well as to improve the range of products and services NewAge sells. In the tables below you can find information about the cookies we use.
| The category of cookies | Cookie name | The purpose of the cookie | Period of validity |
| Functional cookies | Pll_language | Distinguish in which language the information must be presented | 1 year |
| PHPSESID | used for the session | until the site is closed | |
| _GRECAPTCHA | This cookie is used to distinguish between humans and bots. | 200 days | |
| JCS_INENTIM | Ensures that the website loads quickly and securely | until the site is closed | |
| JCS_INENREF | Helps internal links during browsing | until the site is closed | |
| bsb_current_add | Manages in-session actions (e.g. current shopping basket) | until the site is closed | |
| bsb_first_add | Captures initial information about the visit to the website | until the site is closed | |
| bsb_registrations | Supports user registration processes | until the site is closed | |
| tk_ai | Saves a randomly generated anonymous ID for analysts to track | until the site is closed | |
| woocommerce_cart_hash | Helps WooCommerce to detect when cart content changes | until the site is closed | |
| woocommerce_items_in_cart | Records whether the WooCommerce shopping cart contains products | until the site is closed | |
| woocommerce_recently_viewed_products | Track recently viewed items | until the site is closed | |
| elementor | This cookie allows you to manage or change the content of the website in real time | Permanent | |
| Statistical cookies | _ga | A unique ID is registered, which is used to generate statistical data about how the visitor uses the website | 200 days |
| _gat | Used to limit the speed of Google Analytics queries | 1 day | |
| _gid | A unique ID is registered, which is used to generate statistical data about how the visitor uses the website | 1 day |
7. How can you manage cookies?
When you visit our website, we ask for your consent for the use of non-essential cookies. However, we use essential cookies by default because they are essential for the operation of our website. You can control the use of non-essential cookies by adjusting your browser settings. To find out how to manage cookies in your browser, please visit one of the links below:
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Google Chrome: https://support.google.com/chrome/answer/95647
- Opera: https://www.opera.com/help/tutorials/security/privacy
- Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-information-sfri11471/mac
8. What are your rights
| Your right | Description of the law |
| Right of access to data (Article 15 GDPR) | when you seek confirmation as to whether we are processing data relating to you and, if so, access to the data and information about the processing |
| Right to obtain rectification (Article 16 GDPR) | when you seek rectification from us of inaccurate data relating to you. |
| Right to erasure (“right to be forgotten”) (Article 17 GDPR) | (1) when the data are no longer necessary for the purposes for which they were collected or otherwise processed, (2) when you withdraw the consent on which the processing is based and there is no other legal basis for processing the data, (3) when you object to the processing and there are no overriding legitimate grounds for processing the data, or you object to processing for direct marketing purposes, 4) where the processing was unlawful, 5) where the data must be erased in accordance with a legal obligation imposed on us by , 6) where the data was collected in the context of offering an information society service directly to the child and with the child’s consent. |
| Right to restrict processing (Article 18 GDPR) | 1) where you contest the accuracy of the data, 2) where the processing is unlawful and you object to the erasure of the data and instead request the restriction of its use, 3) where we no longer need the data for the purposes of the processing, but you require it for the establishment, exercise or defence of a legal claim, or 4) where you have objected to the data processing. |
| Right to data portability (Article 20 GDPR) | to obtain the data you have provided to us in a structured, commonly used and computer-readable format and to transmit that data to another controller where the processing is based on consent or contract and is carried out by automated means. |
| Right to object (Article 21 GDPR) | where the processing is based on a task carried out in the public interest or in the exercise of official authority or in the legitimate interest of the controller, including profiling, or where you object to the processing of your data for direct marketing purposes. |
| Right to withdraw consent (Article 7 GDPR) | where the processing is based on consent and you seek to withdraw it at any time. |
| Right to lodge a complaint (Article 77 GDPR) | when you want to lodge a complaint with a supervisory authority, in particular in the Member State where you are domiciled, where you work or where the alleged breach of the GDPR is taking place. |
9. How do you find out about changes o this notice?
We may need to update this privacy notice. For this reason, we recommend that you periodically visit our website where you will always find the most up-to-date version of this privacy notice.
Last updated: 2025-04-28